Community Engagement

Northern Cemeteries’ mission statement is ‘Always caring for the community in all its diversity’. We are committed to engaging openly and transparently with the many communities we serve. We seek and value feedback and input to assist in best understanding the needs of the community and embrace sharing their ideas for shaping the future of our sites to enable us to deliver excellence in customer service.

Community Engagement Framework


Provide more information for communities:

Connecting with the diverse community groups we serve through our regular events throughout the year, information sessions and supplying information and brochures in a number of languages.


Understanding community needs:

Building personal relationships with community groups and key stakeholders, listening to their views and respecting the needs of different community groups and collaborating to assist and serve the community.


Reaching out to disadvantaged and marginalised communities:

Expanding relationships with all areas of the community, and partnering with community groups in assisting those less fortunate in the community.


Having conversations:

Understanding and respecting the Indigenous significance of site history, the cultural aspects of Aboriginal and Torres Strait Islander people and embracing all other community, cultural and religious groups.

Northern Cemeteries would like to inform you of the following measures and precautions we are putting in place in response to coronavirus.

Frequently Asked Questions

For the safety of families and the general public, we are limiting funeral services to a maximum of 10 attendees.

We offer excellent free web-casting facilities for all those who are unable to attend chapel services and can conduct enquiries over the phone where necessary.

We are asking that anyone:

  • Who has returned from overseas in the last 14 days, or
  • Who has been exposed to a confirmed or suspected coronavirus patient;

remain at home and take the necessary steps to care for their health as well as care for the safety of others.

We have also cancelled all events and tours at our locations.

For all enquiries, please call our Customer Care team on 02 9805 0499.

Northern Cemeteries will continue to take all steps to care for our families and the community.